Request
Customer sends service type, location, volume, delivery date, and site access notes.
Fleet and Delivery Process
A simple delivery workflow for site access, volume confirmation, tanker assignment, and receipt coordination.
Clarify
Terasek confirms water/liquid type, receiving point, schedule, and equipment fit.
Assign
Tanker, small lorry, or IBC support is matched to the site requirement.
Deliver
Driver coordinates arrival and receipt with the named site contact.
Confirm
Customer confirms completion, follow-up delivery, refill, or collection if needed.
What to prepare before WhatsApp
- Service type: treated water, bulk tanker, IBC, or liquid logistics.
- Location pin and receiving contact.
- Estimated volume and delivery deadline.
- Access notes such as height limits, road condition, or loading bay rules.
Why this matters
Water and liquid logistics fail when the quote misses practical site details. This site pushes those details into the first message so Terasek can qualify faster.
Send a complete delivery brief
Use WhatsApp and include the checklist details for faster routing.